Frequently Asked Questions
Do I need an Appointment?
Yes, we want to make sure you are expected and want to be ready for your visit.
We are located on a second floor and need to give you access to the building
Is your booking fee refundable?
Your booking fee is non-refundable but it will go towards the purchase of your gown.
What Should I Bring To My Appointment?
Definitely nude full coverage underwear. If you already have your wedding shoes, feel free to bring those as well.
What Sizes Are Our Samples?
We have samples sized 6-18, but most of our samples are 10-12.
Are you able to bring a Bridal Gown that is not part of your current collections?
We work extremely hard to offer a Loan Program with Hayley Paige, Lazaro, Chantel Lauren, Enzoani and more. If you have a particular gown you want to try on, simply send us a request to email@example.com and we will confirm if your gown is available. All loans have a $200 deposit requirement, the entire fee would go towards your Wedding Gown purchase but it is not refundable.
Do you sell Grad Dresses, Bridesmaid Dresses, etc?
No, we do not. We only carry bridal gowns.
Why do you charge a fee to make an appointment?
We are a private bridal boutique by appointment only. This fee is in place to deter no-shows and cancellations with less than 24 hours notice. We offer an exclusive experience here at Cande– you and your guests will have the entire boutique to yourselves as you enjoy a specially curated and relaxed appointment. Learn about the appointment fee more here.
What Is The Price Range Of Your Gowns?
Our gowns range from $1000-$4100 however, the majority of our gowns run from $2000-$3000
How many guests can I Bring?
Due to our small space and limited seating we have restricted the total number of guests to six (6). This does include the bride (Bride + 5 guests).
Do you sell Gowns off-the-rack?
Heck yes, we keep great selection of gowns to accommodate our last minute love birds, they also come with a wicked deal.
What are your Covid Policies?
The health and safety of our guests and staff members is our top priority. Please sanitize your hands upon arrival and remove your shoes. Feel free to wear a mask during your appointment if you like.
During your appointment our consultants will take extra care to keep their distance, except of course when they are helping to zip up your gown. We have made changes to our schedule to allow for a thorough cleaning & sanitization in between appointments.
Can we bring Champagne?
Unfortunately, we can no longer serve or allow alcohol on our premises.